When you are a seller who is making money on eBay
April 23rd, 2009
When you are a seller who is making money on eBay, customer service is the key to your success. Many sellers do not understand this. Emailing your customers and keeping in touch with them is extremely important. You have to answer your customers promptly if you want to be taken seriously as a seller. Many sellers don’t check their email as often as they should and just figure that they will answer the emails later when it’s convenient for them. This is not good customer service at all. Would you like it if you asked someone at your favorite store a question and they pretended you were not there or finally decided to call you a week later to see what the issue was? You would probably never shop there again if you could help it.
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